Returns & Exchanges
We want you to be completely delighted with your Boden purchase, which is why we offer a generous 365-day return window for most items. If something isn't quite right, simply return it in its original condition for a full refund or exchange.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Your Method
Select your preferred return carrier, such as Royal Mail or Evri, and choose between printing a label at home or using a digital QR code.
Package Your Items
Place your items back in their original packaging, ensuring all tags are attached, and secure the return label to the outside of the parcel.
Drop Off and Track
Take your parcel to your chosen drop-off point and keep your proof of postage safely until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing